Existing version 1.0 users will be upgraded to 2.0 between 15th and 18th September 2023.


Most commonly asked questions

Password Reset

Forgotten your password?
Here is how to reset it

Cancel Subscription

You can cancel your subscription instantly, at any time.

Get Cards

How to create digital cards and order durable, printed versions.


All user guides

Join us

How to create an account and join the Control Group.

Add your photo

How to add a photo to your record and your cards.

Associate upgrade

Become one of our vital funders and order durable, printed cards.

Add Household

How to add members of your household to your account.

Get Cards

How to create digital cards and order durable, printed versions.

Create your Health Records

Add, update and maintain your health records.

Change Name

Change the name on your account and cards.

Free Resources

How to download your Participant Letter and Certificate.

Chat to us

Our support admins can help you with your support query.

Account Settings

Manage your account and your subscription.

Refund Policy

Before becoming an Associate - please ensure your read our policy.

Submit a Support Request

If you cannot find the answer to your query.


* Please note that some systems are blocking our emails, if don't hear from us within 3 days, try contacting us through Telegram, or social media.

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